Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Currency
All prices on our website are shown in U.S. dollars (USD). Any applicable sales tax is calculated at checkout before you pay.
When You're Charged
Payment is taken when you place your order. If a payment can't be authorized, your order won't be processed, and we recommend contacting your card issuer or payment provider.
Secure Checkout
Our checkout is powered by Shopify and protected with SSL encryption. Your payment details are processed by secure, PCI-compliant payment providers. We never see or store your full card details.
Refunds
Refunds for eligible returns are issued to your original payment method within 10 business days of receiving and inspecting your return. Your bank or card provider may need a few extra days to process it.
Order Review
To protect our customers, NovaDesire may cancel or refuse any order that appears to involve fraudulent or unauthorized activity. If we cancel an order, you'll be notified and fully refunded.
Contact Us
If you have any questions about payment, please get in touch.
Email: hello@novadesire.com
Phone: +1 833 315 4355
Hours: Monday – Friday, 9:00 AM – 6:00 PM EST; Saturday – Sunday, 11:00 AM – 4:00 PM EST
Company Information
Store Name: NovaDesire
Operated by: Nova Miami LLC
Business Address: 7901 4th St N, #35152, St. Petersburg, FL 33702, United States